Friends & Family Test Results

 

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The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"Overall, how was your experience of our service?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FFT Results

Select year:
  • 18% Extremely Likely
  • 2% Likely
  • 7% Neither Likely nor Unlikely
  • 14% Unlikely
  • 59% Extremely Unlikely
  • 0% Don't Know
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Oct 2021 000100
Sep 2021 000000
Aug 2021 000000
Jul 2021 000010
Jun 2021 000000
May 2021 000010
Apr 2021 000000
Mar 2021 000000
Feb 2021 000000
Jan 2021 000100
Dec 2020 000000
Nov 2020 000100
Oct 2020 000100
Sep 2020 101020
Aug 2020 000010
Jul 2020 100010
Jun 2020 000010
May 2020 000020
Apr 2020 000000
Mar 2020 000000
Feb 2020 000010
Jan 2020 000010
Dec 2019 000000
Nov 2019 000020
Oct 2019 000100
Sep 2019 000000
Aug 2019 010000
Jul 2019 000000
Jun 2019 000000
May 2019 000000
Apr 2019 000020
Mar 2019 000020
Feb 2019 000000
Jan 2019 000100
Dec 2018 000020
Nov 2018 000000
Oct 2018 000000
Sep 2018 000000
Aug 2018 000000
Jul 2018 000000
Jun 2018 000000
May 2018 000000
Apr 2018 000000
Mar 2018 000000
Feb 2018 000000
Jan 2018 000010
Dec 2017 001010
Nov 2017 100020
Oct 2017 000010
Sep 2017 000000
Aug 2017 000000
Jul 2017 000000
Jun 2017 000000
May 2017 000000
Apr 2017 100000
Mar 2017 000000
Feb 2017 201010
Jan 2017 100010
Dec 2016 000000
Nov 2016 100000

Patient feedback

We asked the question:
What is the main reason for your answer to the question?

The doctors are thorough and I can see huge improvement in front of House - The Reception Team.
Posted on: 17/11/2016