Our Appointment System




How to access your GP practice

The way you access your GP is changing to ensure you get the best possible care safely and quickly.

We only want people to attend the practice when they need to, in order to keep you and our staff safe from Coronavirus.

This video explains how you can contact your GP practice and the different ways care will be delivered to keep you safe.


patients using online access

Patient Access

Book face-to-face or telephone appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online
security, so all you need to worry about is what to do with the spare time you’ve



Problems booking online appointments?



Book an appointment

Morning appointments can be made on the same day, and appointments can be booked in advance. You can make an appointment:

  • By phone – please call the surgery on 020 8698 6664 between 8am and 6.30pm.
  • In person – please visit the surgery between 8am and 6.30pm and speak to one of our receptionists.
  • Online booking – via Patient Access which provides 24 hour access to booking an appointment. To find out more about how to book an appointment online, please click here
  • Using the NHS App
  • Drop in clinic - At Woodlands Health Centre we operate a drop in clinic, Mondays to Fridays 8:00am to 10:00am. Please come in from 8:00am to recieve an appointment with the GP or Nurse. Please note that these appointments do fill up quickly, so it is advisable to come as soon as possible.

book appointment with GP


how to book an appointment with our gps

Commuter Clinic

All commuter clinic sessions are bookable by appointment only.

Day Morning Evening Phones
Tuesday 7am-8am 6:30pm-8pm off at 6:30pm
Last Saturday of Month 7am-10am n/a CLOSED

GP Extended Access

If you require an appointment with a GP or nurse, however there are no suitable appointments available at the surgery at the time, it may be possible to have an appointment via GP Extended Access (GPEA).

GPEA is open 8am to 8pm, 7 days a week and is located in the Yellow Zone at University Hospital Lewisham. Appointments can be booked at reception just the same as any other appointment. If you feel you may benefit from this service, please enquire at reception for further information. 



Telephone Consultation

Telephone consultations are available at Woodlands Health Centre to discuss results or less medically urgent problems. Please ask at reception if you would like to book one or fill out the form below


GP Extended Access  Poster


Text Appointment Reminders

In the future we plan to send automatic reminders for pre-booked phone or face-to-face appointments, by text message. If you have any queries or concerns about this service, please speak to a receptionist.


Cancel appointments you don't need